SignEdge.pro Privacy Policy

Last Updated: January 14, 2026

1. Introduction

Welcome to SignEdge.pro ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signage platform and related services.

Plain English: We only collect what we need, we protect what we collect, and we never sell your data. Period.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Name, email address, company name, phone number, and password when you create an account
Billing Information: Payment card details, billing address (processed securely through our payment processors—we do not store full card numbers)
Content: Images, videos, text, and other media you upload to create digital signage displays
Communications: Messages you send to our support team or through our platform

2.2 Information Collected Automatically

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Features accessed, time spent on pages, clicks, and navigation patterns
Log Data: Access times, error logs, and referring URLs

2.3 Information from Third Parties

Single Sign-On Providers: Basic profile information you authorize (e.g., Google)
Analytics Partners: Aggregated, non-identifying usage statistics

3. How We Use Your Information

We use your information only for the following purposes:

PurposeLegal Basis

Providing and maintaining our servicesContract performance

Processing paymentsContract performance

Sending service-related communicationsLegitimate interest

Improving our platformLegitimate interest

Responding to support requestsContract performance

Ensuring security and preventing fraudLegitimate interest

Complying with legal obligationsLegal requirement

We do not sell your personal data, we do not use your data for unrelated marketing without consent, we do not share your uploaded content with third parties, and we do not build advertising profiles from your data.

4. Data Sharing and Disclosure

We share your information only in these limited circumstances:

Service Providers: Cloud hosting, payment processors, email providers, analytics services (all bound by contract to protect your data and use it only as directed).
Legal Requirements: To comply with law, protect our rights, prevent fraud/security threats, or protect user safety.
Business Transfers: In a merger, acquisition, or asset sale, with notice before a different policy applies.

5. Data Retention

Data TypeRetention Period

Account dataDuration of account + 30 days after deletion request

Billing records7 years (legal/tax requirements)

Uploaded contentUntil you delete it or close your account

Usage logs12 months

Support communications3 years

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, port, object, restrict processing, and withdraw consent (where applicable). Contact privacy@signedge.pro to exercise these rights. We respond within 30 days.

7. International Data Transfers

If you access our services internationally, data may be transferred with safeguards such as standard contractual clauses, data processing agreements, and compliance with applicable laws.

8. Children's Privacy

SignEdge.pro is not intended for children under 16. We do not knowingly collect such data. If you believe we have, contact us for deletion.

9. Changes to This Policy

We may update this policy. Changes will be posted here with an updated date. Material changes will be communicated via email or prominent notice.

10. Contact Us

Privacy Questions: privacy@signedge.pro

Data Protection Officer: dpo@signedge.pro

Mailing Address: We will provide our registered business address upon request. Please contact us for details.